Acknowledging an Alarm in the BarnTalk Mobile App

Step 1: To attend / acknowledge your active alarm you will first need to Open the BarnTalk App

Step 2: Find the Barn that is in an alarm state and select the Barn Tile

Step 3: Select 'Attend to Alarm'. If a sensor is alarming, select the alarming sensor tile and then the Attend to alarm button. 

Step 4: Select the radio button next to your desired Acknowledgment Time. The duration of Snooze options include: 10 min., 45 min., 90 min., 4 hr., or 8 hr.

Note: The CallTree will receive an SMS message confirming who on the CallTree acknowledged the alarm and for how long the alarm is snoozed. The calls/notifications will pause until the alarm is either: Resolved and an SMS confirming resolution is delivered, or is Not Resolved within the chosen snooze duration and alarm calls/notifications will commence through the CallTree once again.

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Step 5: The Gateway tile will display the Remaining Acknowledgment Time on the attended alarm before the alarm is re-enabled.

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See below articles for additional resources on best practices for managing your alarms and silencing them during load out periods.

If you have any issues or feedback, reach out to our support team via email at support@barntools.com, call Toll Free, or text 855-580-0058 during the hours of 8am-5pm CST Monday-Friday.