How to acknowledge an alarm in the mobile app

Attending to / acknowledging an alarm in the BarnTalk mobile app

To silence your active alarm for 45 minutes, click the "Attend to alarm" button on the alarming sensor within the BarnTalk app. The CallTree will receive an SMS message confirming who on the CallTree acknowledged the alarm and will no longer call unless the alarm is not resolved within 45 minutes to which calls will begin again.

Tip: Select the Barn Tile and then the Sensor Tile that is in the active alarm status. The 'Attend to alarm' button will then appear.

 

Note: If you would like to turn off your alarms instead, please reference our help article on Silencing Alarms.

See below articles for additional resources on best practices for managing your alarms and silencing them during load out periods.

Other Articles that May Help:

If you have any issues or feedback, reach out to our support team via email at support@barntools.com, call/text 515-272-5122, or call Toll Free at 855-580-0058 during the hours of 8am-5pm CST Monday-Friday.