Mobile App
      Back to home
      1. Help Center
      2. Mobile App

      App Troubleshooting

      Issues with the BarnTalk app? Here's some troubleshooting steps!

      For Apple Devices:

      1. Force quit the app
        1. iOS - force quit an app
      2. Restart the Device
      3. Uninstall and reinstall the app
        1. iOS - uninstall an app

      Note:

      • Uninstalling and reinstalling the app will reset your gateway barn list and tile arrangement in the app.

      For Android Devices

      1. Force quit/close the app:
        1. Android - force quit an app
      2. Restart the device
      3. Clear the app's data
        1. Open your phones "Settings" app.
        2. Navigate to the "Apps" section of the "Settings" app.
        3. Tap the "BarnTalk app" from your list of apps
        4. Tap "Storage".
        5. Select Clear Data / Delete Data / Remove Data

      Note:

      • Clearing an apps data will reset the gateway barn list and tile arrangement in the app.

      4.     Uninstall and reinstall the app (this also ensures you are running the most recent version of our BarnTalk app)

        1. Android - uninstall an app

      If all the above steps have been completed and there is still an issue, reach out to our support team via email at support@barntools.com, call/text Toll Free at 855-580-0058 during the hours of 8am-5pm CST Monday-Friday.

      **Please be sure to know what device you're using and its current software version