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How to add people to my Gateway's CallTree?

Setting up your CallTree and Arranging the order (Video ~ 2 minutes)

Step 1: Navigate to your Gateway's CallTree by selecting the Gateway Tile you want to set up. 

Step 2: Select the Gear icon in the top right corner (as depicted below). 

Step 3: Select 'Manage Call Tree' to take you to a screen that says "Team Members".

Step 4: Select the red oval "Invite New" button in the lower right and your phone will ask you permission to access contacts. Hit approve.

Step 5: Choose the members from your contacts you want to add to your CallTree to respond to alarms.

Step 6: Arrange your contacts in the order you want them to be called. On the "Team Members" page select the "Edit list" button and use the arrows to rearrange the order of the calltree members to determine who gets called first. 


Quick notes and tips:

  • Each Gateway has its own CallTree so remember to set each of them up individually.
  • There is no limit to how many people you add. You may add as many users as needed to your call tree. They just need to be a contact in your phone to add them into the CallTree.


Call tree update settings icon                 MicrosoftTeams-image (3)


If you have any issues or feedback, reach out to our support team via email at support@barntools.com or call 515-272-5122 during the hours of 8am-5pm CST Monday-Friday.