How do I setup my CallTree for each Gateway? How many people can I add to the call tree?
Note: as of 6/20/22, we released a CallTree update to allow for 'CallTree by Gateway'.
Quick notes and tips on the latest update:
- Each Gateway now has their own CallTree.
- The current CallTree was applied to all existing Gateways as a starting point and will remain that way until you change them via the gear icon in the Gateway screen (see image below).
- In the Gateway settings screen you will now be able to Rename your barn, Manage the CallTree, and Disable calls & alerts for that barn.
- There is no limit on on how many people you add. You may add as many users as needed to your call tree. They just need to be a contact in your phone to add them onto the CallTree.
Step 1: Navigate to your Gateway's CallTree by selecting the Gateway Tile you want to set up.
Step 2: Select the Gear icon in the top right corner (as depicted above).
Step 3: Select 'Manage Call Tree' to take you to a screen that says "My Team Members".
Step 4: Select the red oval "+Invite" button in the lower right and your phone will ask you permission to access contacts. Hit approve.
Step 5: Choose the members from your contacts you want to add to your CallTree to respond to alarms.
Note: On the "My Team Members" page you can hit the "edit" button and use the arrows to rearrange the order of the calltree members to determine who gets called first.
If you have any issues or feedback, reach out to our support team via email at firstname.lastname@example.org or call 515-272-5122 during the hours of 8am-5pm CST Monday-Friday.